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Making a refund

This operation is only available for transactions with CAPTURED status.

The refund can be full or partial.

In case of a partial refund, you can make several refunds until the initial amount is fully paid back (you cannot refund more than the initial amount).

  1. In the Captured transactions tab, right-click the transaction to be refunded.
  2. Select Making a refund in the context menu.
    The Refund of the transaction dialog box appears.
  3. Enter the amount to be refunded.
  4. Click Perform refund.

If the refund request is accepted, a “credit” type transaction is created with the Captured status.

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