• France
status page
demonstrations
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

Back Office home page

Welcome to the online document archive dedicated to the management of your Merchant Back Office.

 Transaction management

What is a transaction lifecycle?

View, cancel, refund transactions

 Payment links

Access our different payment link solutions: payment by e-mail, payment via a URL, etc.

 Manual payment (MO/TO)

Learn how to make payments directly via the Back Office.

Perfect for distance selling.


 Data collection form

Learn how to allow your customers to pay online even if you do not have an online store.

 Token and recurring payments

Learn how to manage your recurring payments and tokens via the Back Office.

 Dashboard

Get an instant overview of your turnover variation, payment method statistics, etc.


 Compatible browsers

Follow our recommendations for navigating the Back Office safely.

Click for more information.

 Configuration area

In this area you will find how to configure your reporting logs, manage your users, customize your payment pages and manage your sent notifications.

© 2025 {'|'} All rights reserved to Sogecommerce
25.18-1.11