• France
status page
demonstrations
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

Viewing transaction history

To view the history of operations performed within the transaction, go to the Event log tab.

All events are presented with as many details as possible.

  • All the updates performed on the transaction (capture date, amount, cancellation, refund, etc.),
  • History of the e-mails sent to the merchant and the receipt confirmation,
  • History of the e-mails sent to the buyer and the receipt confirmation,
  • History of the calls to the IPN URL at the end of payment,
    The recorded date and time of the call, processing time of the IPN by the merchant website, and the 200 first bytes read from the socket of the merchant website.
  • Information about the capture time and the associated capture number, if it exists.
© 2025 {'|'} All rights reserved to Sogecommerce
25.18-1.11