Prerequisites
To use this payment method, the merchant must:
- Have a SEPA Creditor Identifier (ICS). If it is not the case, the merchant sends a request to his or her acquirer Société Générale (acting as a creditor bank).
- Sign the SEPA CORE direct debit agreement via Société Générale.
- Select the SEPA Direct Debit option in the Sogecommerce agreement and select, if it is not already enabled, the payment by token option(1).
- Select the “Bank Reconciliation Reports” option in Sogecommerce to view the details of the captured SEPA direct debit transactions credited to their bank account.
- Select the “Chargeback Reconciliation Reports” option in Sogecommerce in order to view the SEPA direct debit chargebacks issued by the user banks and debited from their account.
- If the merchant desires to submit his or her payment orders using a file, have an SFTP account: if it is not the case, create an SFTP account via the “file exchange” form of the Sogecommerce agreement(2).
1: The “payment by token” option, optional for card payments, is mandatory for the proper functioning of the “SEPA Direct Debit” option in case of recurring payments.
- It allows to store SEPA direct debit mandates in an e-wallet in order to use them for future payments.
- It also allows to implement a subscription in order to issue direct debit orders when the amount is fixed and the payment schedule is defined.
2: This “file exchange” service is also implemented in order to issue SEPA direct debit orders by payment form in case of a subscription with flexible amounts and/or due dates.
- Refunds of SEPA direct debits can be specified via the Merchant Back Office and are later transmitted by Sogecommerce to Société Générale, in the form of SEPA transfers: Société Générale Executes these captures of SEPA transfers that will appear as such when the merchant bank account is debited.
- Société Générale Transmits to Sogecommerce the SEPA direct debit chargebacks previously submitted by debtors’ (users’) banks. The SEPA direct debit chargebacks will then be submitted to merchants via chargeback logs and will be visible in the Merchant Back Office.
- Thus, the merchant does not need to enable any bank communication tools via Société Générale when issuing SEPA direct debits via Sogecommerce.