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Importing existing mandates

If you had signed paper direct debit mandates or if you change your technical service providers for your online payments, you may need to reuse these mandates with the payment gateway.

You can import it:

  • Manually from the Merchant Back Office.

    Please see chapter Importing an existing mandate via the Merchant Back Office.

  • By exchanging files with the payment gateway.

    Please see chapter Importing several existing mandates at a time.

  • Importing an existing mandate via the Merchant Back Office
  • Importing several existing mandates at a time
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