• France
status page
demonstrations
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

Setting up notifications

There are several types of notifications provided in the Merchant Back Office.

  • Instant Payment Notification URL call
  • E-mail sent to the merchant
  • E-mail sent to the buyer
  • SMS sent to the merchant
  • SMS sent to the buyer

They allow to manage the events (payment accepted, payment abandoned by the buyer, payment canceled by the merchant, payment validated by the merchant, etc.) that will trigger a notification sent to the merchant website, the merchant or the buyer.

The notifications of Instant Payment Notification URL call type are very important as they represent the only reliable way for the merchant website to obtain the payment result.

If the payment gateway is unable to access the URL of your page, an e-mail will be sent to the shop administrator.

It contains:

  • The HTTP code of the encountered error,
  • Parts of error analysis,
  • Its consequences,
  • Instructions via the Merchant Back Office to resend the request to the previously defined URL.

To access notification rule management:

Go to the following menu: Settings > Notification rules.

  • Setting up the Instant Payment Notification
© 2025 {'|'} All rights reserved to Sogecommerce
25.16-1.11