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Transaction with a technical error during the authentication

This can happen when:
  • the payment method enrollment status is unknown;
  • the buyer’s authentication status in unknown.

Example of “the payment method enrollment status is unknown” case:

In this case, an error occurred when checking the payment method enrollment status.

The 3D Secure process was aborted.

Payment continued without authentication of the cardholder. In accordance with the rules of the network concerned, this resulted in the loss for the liability shift to the card issuer.

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