The “Visual reconciliation” service

The visual reconciliation service allows merchants to benefit from automatic reconciliation of transactions made on the payment gateway with the payments that appear on their bank statement.

Operating principle

If the acquirer supports reconciliation, each captured transaction gets the “Pending” reconciliation status.

If the acquirer does not support reconciliation, captured transactions get the “To be analyzed” reconciliation status.

As soon as the service is enabled, automatic processing is set up to check the transactions acquired on the payment gateway and the bank statement entries.

Successfully reconciled transactions get the “Reconciled” status.

Transactions with the “Pending” or “To be analyzed” status may be reconciled manually by the merchant via the Captured transactions tab (see chapter Manual reconciliation).

Special case: SEPA Direct Debit request

The reconciliation status of a SDD transaction is set to “Reconciled” as soon as the direct debit file is submitted to the bank.

This status is not definitive and can change within the day.