View limitations for manual payment
Since 10 June, a plan of theBanque de Franceto reduce fraud on remote payments has been activated and may result in a refusal with reason 81 - A1 Soft decline refusal.
It aims to limit manual payments (card data entry by the merchant via the Back Office or WebService) without strong authentication, and consequently to refuse some of these payments with refusal code 81.
Gradually, this type of payment will be increasingly refused for non-exempt activities. We invite you to read the recommendation n°3 p 6 of the payment protection plan of theBanque de France.
What can you do?
- If your activity falls within the list of exemptions below, please contact our support team.
- We invite you to use payment channels secured by 3DS such as sending a secure payment link or the data collection form.
Exempt business sectors:
- CONCRETE 1771
- PRESS 2741
- 3000 to 3299 MCC assigned to airlines
- 3350 to 3449 CAR RENTAL COMPANIES (MCC assigned individually)
- 3500 to 3999 HOTEL CHAINS (MCC assigned individually)
- 4011 RAIL TRANSPORT
- 4112 RAIL PASSENGER TRANSPORT
- 4411 SEA TRANSPORT
- 4511 AIR TRANSPORT
- 4722 TRAVEL AGENCIES
- 4814 TELECOMMUNICATION SERVICES
- 4900 ELECTRICAL, GAS, WATER, SANITARY SERVICES
- 5965 CATALOG SALES
- 6010 CREDIT DISTRIBUTION
- 6012 FINANCIAL INSTITUTIONS
- 6300 INSURANCE
- 6513 HOUSING RENTAL (social landlords)
- 7011 ACCOMMODATION HOTELS MOTELS
- 7032 SUMMER CAMPS AND SPORTS ACTIVITIES
- 7033 OTHER TOURIST ACCOMMODATION
- 7322 DEBT COLLECTION
- 7512 CAR RENTAL AND LEASING
- 8398 SOCIAL AND CHARITY WORK
- 9405 INTER-AGENCY PURCHASING
- 4411 SEA TRANSPORT
- 6012 FINANCIAL INSTITUTIONS
- 7399 UNCLASSIFIED COMMERCIAL SERVICES (temporarily to refine analysis)
- 8111 LEGAL SERVICES AND LAWYERS