Obtaining help
Looking for help? Check our FAQ on our website
https://sogecommerce.societegenerale.eu/doc/fr-FR/faq/sitemap.html
If you have any technical questions or need assistance, our tech support is available
from Monday to Friday from 9 a.m. to 6 p.m.
by phone at: | |||
by e-mail : | support@sogecommerce.societegenerale.eu | ||
and via your Merchant Back Office, Help > Contact support |
To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number) or your MID.
This information (shop ID) is available in the "registration of your shop" e-mail or in the Merchant Back Office (Settings > Shop > Configuration).