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Getting in touch with technical support

Looking for help? Check our FAQ on our website

https://sogecommerce.societegenerale.eu/doc/en-EN/faq/sitemap.html

For technical inquiries or support, you can reach us from Monday to Friday,between 9am and 6pm

 

by phone at:

 
       
 

   
  by e-mail: support@sogecommerce.societegenerale.eu  
 

   

To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number) or your MID.

This information (shop ID) is available in the "registration of your shop" e-mail or in the Merchant Back Office (Settings > Shop > Configuration).

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